Individual Counseling
Virtual Appointments Only
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Step 1: Free 15-Minute Consultation
The free consultation is a brief, low-pressure call designed to help us connect and determine next steps. During this conversation, you can share what’s bringing you in, ask questions about the process, and get a sense of what working together might look like. This call is about clarity and fit — there’s no obligation to move forward.
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Step 2: Initial Intake Session ($120)
The initial intake session is a longer (90 minutes) first appointment focused on getting a full picture of what you’ve been navigating. We’ll talk through your background, current concerns, and what led you to seek support, while also reviewing how therapy works and what you can expect going forward. This session helps us build a foundation and decide together what next steps make sense.
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Step 3: Individual Sessions
Individual counseling is an ongoing, one-on-one space to unpack experiences, reflect on patterns, and practice new skills. Sessions are collaborative and conversational, balancing emotional processing with practical tools you can apply outside of session. You can expect a supportive, authentic, and confidential environment where you’re met with care and gentle accountability.
Session Options:
45-minute session ($65/session)
60-minute session ($100/session)
Payment & Cancellation Policy
Payment is required for all services and is due at the time of session.
You have the right to receive a Good Faith Estimate (GFE) explaining how much your medical and mental health care will cost under federal law. A written Good Faith Estimate will be provided prior to the start of services.
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Self-pay sessions are paid directly by the client and are not submitted to insurance. This option allows for greater flexibility and privacy in care. Self-pay services do not require a formal mental health diagnosis to be shared with a third party and may be preferred by clients who want more control over how their information is documented and used.
Self-Pay services can be paid using:
Debit or credit card
Currently, The Shift Counseling & Wellness operates as an out-of-network provider.
Out-of-network providers do not have a contract with your insurance company. In these cases, clients typically pay for the session upfront and may be able to seek reimbursement from their insurance provider depending on their benefits.
A superbill is a detailed receipt that includes the information many insurance companies require for out-of-network reimbursement. If you choose to pay out of pocket, you may request a superbill after your session. You can then submit this document to your insurance provider to determine whether they will reimburse a portion of the session cost.
Reimbursement varies depending on your insurance plan and is not guaranteed.
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The Shift Access Program is a limited pay-what-you-can (out-of-pocket) option designed to support individuals experiencing financial barriers to therapy. This program provides up to 12 sessions over a 3-month period, offered weekly or biweekly, beginning from the initial intake date.
This is a short-term support option, intended to provide consistency, structure, and access to care during a defined period of need. At the end of the 12 sessions or 3 months (whichever comes first), clients and clinician will discuss next steps, which may include transitioning to self-pay, insurance-based services (if applicable), or referral options.
Availability is limited to 5 clients per quarter to ensure sustainability and quality of care.
Clients interested in this option must complete a brief request form for consideration.
Late cancellation and missed appointment fees apply.
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Therapy appointments are reserved exclusively for the client who schedules them.
As a licensed mental health service provider, I do not double-book sessions, and payment is earned per session rather than hourly or salaried. When an appointment is missed or canceled late, that time cannot be reassigned and the service is not provided, which directly impacts availability and compensation. Cancellation and no-show fees reflect the time reserved, preparation involved, and the commitment to maintaining consistent access to care for all clients.
A 24-hour notice is required to cancel or reschedule an appointment.
Late cancellations (within 24 hours of the scheduled session) will be charged $75.
No-call / no-show appointments will be charged $120.
These fees are not billable to insurance and are the client’s responsibility.
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In-network providers have a contract with your insurance company and bill the insurance company directly according to negotiated rates.
The Shift Counseling and Wellness will be accepting Aetna beginning March 27th.
Insurance credentialing with Blue Cross Blue Shield (BCBS) and Medicaid providers is currently in progress.
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Why do some clients choose self-pay therapy?
Greater privacy (insurance requires a mental health diagnosis)
More flexibility in treatment planning
Freedom from insurance limitations on session frequency or duration
More control over the pace and direction of therapy
How do I know if my insurance offers out-of-network benefits?
You can contact your insurance provider and ask the following questions:
Do I have out-of-network mental health benefits?
What percentage of therapy sessions are reimbursed?
Do I need to meet a deductible before reimbursement begins?
Is there a limit on the number of therapy sessions covered?
Do I need preauthorization for mental health services?
Your insurance provider can help you understand what reimbursement may be available.
What is a deductible?
A deductible is the amount you must pay out of pocket for healthcare services before your insurance begins covering costs.
For example, if your deductible is $1,000, you may need to pay that amount in healthcare expenses before your insurance begins reimbursing services.
How many Shift Access Plan spots are available?
A small number of reduced-fee spots are reserved for the Shift Access Plan in order to maintain the sustainability of the practice while still supporting access to care.
Availability may change as spots are filled.